These Terms & Conditions govern your use of q778. Please read them carefully before registering an account or placing any bets. By accessing q778 you agree to be bound by these terms in full.
Last Updated: January 2026These cards summarise the most important points. They do not replace the full terms below — please read all clauses carefully.
You must be at least 18 years old (or the higher minimum required by your jurisdiction) to register and use q778. Accounts opened by underage individuals will be closed and any funds returned minus applicable charges.
Each individual may hold only one active q778 account. Duplicate accounts are prohibited and may result in permanent suspension and forfeiture of all balances held across the duplicate accounts.
All bonuses are subject to wagering requirements. Bonus funds must be wagered the stated number of times before any withdrawal can be made. Failure to meet requirements within the stated period results in bonus forfeiture.
Withdrawals are processed subject to KYC verification. q778 reserves the right to request identity and payment documentation before releasing funds. Unverified accounts cannot withdraw.
Fraudulent play, collusion, arbitrage betting, use of automated tools and any form of account manipulation are strictly prohibited. Violations result in immediate account suspension and forfeiture of funds.
You are solely responsible for ensuring that your use of q778 complies with the laws of your country, including the Prevention of Gambling Act, 1977 (Pakistan). q778 does not claim Pakistani government authorisation.
q778 is an online gaming and sports betting platform operated as an English-language service targeting adult players, including those in Pakistan. The platform provides access to sports betting markets — including cricket (PSL, ICC, T20 Internationals), football, UFC, esports and other sports — as well as live casino, slots and table game content.
These Terms & Conditions apply to all use of q778, including but not limited to account registration, deposits, wagering, bonus claims, withdrawals and communications with customer support. Additional specific rules may apply to individual promotions, games or product verticals. Where such additional rules exist, they supplement these Terms & Conditions and, in the event of conflict, the specific rules take precedence for that product or promotion only.
q778 is committed to operating transparently, with clear terms written in plain English. If any clause is unclear, please contact support at [email protected] before using the platform.
For the purposes of these Terms & Conditions, the following definitions apply:
| Term | Meaning |
|---|---|
| "Platform" | The q778 website, mobile interface, applications and all associated services operated under the domain q778.cam. |
| "User" / "You" | Any individual who accesses, registers on, or uses the Platform in any capacity. |
| "Account" | The registered player account created by a User upon successful completion of the registration process. |
| "Balance" | The total funds held in a User's Account, comprising real-money deposits and any credited bonus funds held in separate bonus wallets. |
| "Bonus Funds" | Promotional credits awarded to a User subject to wagering requirements and other conditions set out in applicable promotion terms. |
| "Wagering Requirement" | The number of times bonus funds (or a deposit plus bonus amount) must be wagered before a withdrawal of associated winnings can be requested. |
| "KYC" | Know Your Customer — the identity and document verification process required to confirm a User's identity, age, address and payment method ownership. |
| "Prohibited Territory" | Any jurisdiction in which accessing or using online gambling services is unlawful under applicable local law. |
| "Responsible Gambling Tools" | Platform features including deposit limits, loss limits, session time controls, cooling-off periods and self-exclusion available to all registered Users. |
To register and maintain an active Account on q778, you must meet all of the following eligibility requirements at all times:
To open an Account, you must complete the registration form accurately and in full, providing your true legal name, date of birth, residential address, email address and any other information requested. Providing false, incomplete or misleading registration information is a breach of these Terms and will result in account closure.
One Account Rule: Each individual is permitted to hold only one active Account. If duplicate accounts are detected, q778 reserves the right to close all but one account, merge balances at its discretion, and permanently suspend the User if the duplication was deliberate.
KYC Requirements: q778 is required to verify the identity of all Users before processing withdrawals and, in some cases, before allowing continued use of the platform. KYC verification may require you to submit:
Accounts that fail to complete KYC verification within a reasonable time frame following a withdrawal request may have their withdrawal suspended. q778 reserves the right to request KYC documentation at any time.
Account Security: You are responsible for maintaining the confidentiality of your login credentials. q778 will never ask for your password by email or chat. Notify support immediately at [email protected] if you suspect unauthorised access to your Account.
All deposits must be made using payment methods that are accepted by the Platform at the time of deposit. Accepted payment methods are displayed in the Platform cashier at the time of transaction. Minimum and maximum deposit amounts are stated in the cashier and are subject to change.
Deposits must be made from payment accounts that are registered in your own name. Third-party deposits are strictly prohibited. If a deposit is identified as originating from a payment account not registered in the User's name, the deposit may be reversed and the Account suspended pending investigation.
Currency: Account balances and transaction amounts are displayed in the currency selected at registration. Where amounts are referenced in Pakistani Rupees (PKR), exchange rates applied are indicative and may vary. Users are responsible for any currency conversion fees charged by their payment provider.
Payment Method References: q778 references familiar Pakistani payment methods — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for contextual purposes only. These references do not constitute affiliation, endorsement or a guarantee that these providers will process gambling transactions. Availability of specific payment methods may vary and is subject to the policies of the respective payment provider.
Deposits are generally credited to your Account in real time. Delays caused by third-party payment processors are outside q778's control. Contact support if a deposit has not been credited after a reasonable waiting period and you hold a transaction reference.
Withdrawal requests may only be made by verified Users whose Accounts are in good standing. The following conditions apply to all withdrawal requests:
q778 reserves the right to delay or decline a withdrawal request where there is a reasonable suspicion of fraud, money laundering, bonus abuse, or breach of these Terms, pending investigation. Users will be notified where a withdrawal is placed on hold.
q778 offers bonuses and promotional incentives to registered Users from time to time. All bonuses are subject to the specific terms stated at the point of offer as well as these general bonus conditions:
q778 reserves the right to amend, suspend or withdraw any bonus or promotion at any time with reasonable notice. Bonuses obtained through fraudulent means, including through multiple accounts or coordinated play, will be voided.
All bets placed on q778 are subject to the specific rules for the relevant sport, market or game. General betting conduct rules include:
The following activities are strictly prohibited on q778 and will result in immediate account suspension and forfeiture of all associated balances:
q778 takes responsible gambling seriously. The Platform provides a range of tools to help Users manage their gambling activity. These tools are available to all registered Users at no cost and can be activated at any time through account settings or by contacting support.
q778 is strictly for adults aged 18 or above (or the higher minimum required by the operator's licensing jurisdiction). If you believe you or someone you know may have a gambling problem, please visit our dedicated Responsible Gambling page for guidance. Gambling should be treated as entertainment, not as a source of income or a solution to financial difficulty.
q778 reserves the right to suspend or permanently close any Account at its discretion, including but not limited to the following circumstances:
Where an Account is suspended or closed for reasons other than a breach by the User, any verified real-money balance (excluding bonus funds) will be returned to the User via a previously used payment method. Where closure results from a breach, q778 reserves the right to withhold some or all of the balance pending investigation.
Users may request voluntary account closure at any time by contacting support at [email protected]. Pending bets will be settled before closure unless the User requests immediate closure under responsible gambling grounds, in which case bets may be voided and stakes returned.
To the fullest extent permitted by applicable law, q778 shall not be liable for:
Nothing in these Terms limits q778's liability for fraud, wilful misconduct or any other matter that cannot lawfully be excluded. Where liability cannot be excluded, it is limited to the amount deposited by the User in the 30 days prior to the relevant event giving rise to the claim.
All content on q778 — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software and the overall compilation of the Platform — is the property of q778 or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes. You may not copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit any Platform content for any other purpose without the prior written consent of q778.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which q778 is licensed and operated. Users are responsible for ensuring compliance with all laws applicable in their own jurisdiction.
For Users accessing q778 from Pakistan, the Prevention of Gambling Act, 1977 and all other applicable Pakistani laws remain in effect. q778 does not represent or warrant that use of the Platform is lawful in Pakistan or any other jurisdiction. Use of the Platform constitutes your representation that you have made your own legal assessment and are satisfied that such use is permitted.
q778 reserves the right to amend these Terms & Conditions at any time. Where material changes are made, Users will be notified by email or by a prominent notice on the Platform. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised terms.
It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. If you do not agree to an amended version of the Terms, you must cease using the Platform and may request account closure.
If you have any questions, concerns or complaints regarding these Terms & Conditions or the operation of q778, please contact our support team:
We aim to acknowledge all written enquiries within 48 hours and resolve substantive complaints within 14 days. For responsible gambling concerns, including self-exclusion requests, we aim to respond and act within 24 hours.
Explore q778's cricket, live casino and sports betting offering — or check our FAQ if you still have questions before you start.